NCR Corporation (NYSE: NCR) is a global technology company leading how the world connects, interacts and transacts with business. NCR's assisted- and self-service solutions and comprehensive support services address the needs of retail, financial, travel, hospitality, gaming, public sector, telecom carrier and equipment organizations in more than 100 countries. NCR is headquartered in Duluth,Georgia.
As part of its billion dollar transition to a Software driven company, NCR has identified Edinburgh as the location for a Centre of Software Expertise. Building upon an existing, highly skilled and successful team we are looking for people to join us in a development environment that emphasizes creativity, collaboration and product ownership.
As Technical Author, you will be working closely with other Technical Authors in the team as well as Software Engineers, Product Management, and Professional Services Engineering Teams to create and maintain high-quality technical and end-user documentation targeted at various internal and external target audiences, including user guides, developer guides, configuration guides, release notes, migration guides, developer tutorials, and more, in online, PDF, and interactive/video formats.
Your responsibilities would include: Enhancing and maintaining the technical tools used for documentation development, production, publishing, distribution, and maintenance. Maintaining a large corpus of existing documentation. Creating and/or sourcing diagrams and graphics to supplement text and enhance the presentation of concepts. Recording, editing, and producing video tutorials, as required. Becoming a subject matter expert for your relevant documentation area. Being strongly involved in the 'Technical Communications' Community of Practice group, to provide professional documentation guidance and to foster best practices for technical communication across the wider organisation.
Integrated into our shared values is NCR's commitment to diversity. NCR is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential.
We believe in understanding and respecting differences among all people. This concept encompasses but is not limited to human differences with regard to race, ethnicity, religion, gender, culture and physical ability. Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment.
To ALL recruitment agencies: NCR only accepts resumes from agencies on the NCR preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR employees, or any NCR facility. NCR is not responsible for any fees or charges associated with unsolicited resumes.