Technical Writer
Location: Edinburgh
About NCR Corporation
NCR Corporation (NYSE: NCR) is the global leader in consumer transaction technologies, turning everyday interactions with businesses into exceptional experiences. With its software, hardware, and portfolio of services, NCR enables nearly 550 million transactions daily across retail, financial, travel, hospitality, telecom and technology, and small business. NCR solutions run the everyday transactions that make your life easier. NCR is headquartered in Duluth, Georgia, with approximately 29,000 employees and does business in 180 countries.
About NCR Edinburgh
As part of its billion dollar transition to a Software driven company, NCR has identified Edinburgh as the location for a Centre of Software Expertise. Building upon an existing, highly skilled and successful team we are looking for people to join us in a development environment that emphasizes creativity, collaboration and product ownership.
About this role
NCR Edinburgh are looking for a Part Time Technical Writer (22.5 hours) to produce high-quality documentation that contributes to the overall success of our products. You will join a team of talented tech writers who work collaboratively with developers and product managers to make our products easier to use.
Responsibilities:
As a technical writer embedded in a co-located scrum team you will:
- Work with the engineering team and solution management to obtain an in-depth understanding of the product and the documentation requirements
- Explain complex information in a clear and concise manner, working closely with developers to ensure technical accuracy
- Plan, develop, organize, write and edit technical documents and user guides
- Analyze existing and potential content, focusing on single-sourcing opportunities
- Maintain and enhance the information architecture
- Manage updates and revisions in Gitlab and MadCap Flare (training is provided but previous experience of similar tools is beneficial)
Qualifications
- Previous experience in technical writing or software documentation
- Ability to deliver high-quality documentation with attention to detail
- Ability to quickly grasp complex technical concepts and make them easily understandable to our intended audiences
- Excellent written English
- Degree (in any subject)
- Experience of working in an Agile environment preferred
EEO Statement
Integrated into our shared values is NCR's commitment to diversity. NCR is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential.
We believe in understanding and respecting differences among all people. This concept encompasses but is not limited to human differences with regard to race, ethnicity, religion, gender, culture and physical ability. Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment.
Statement to Agencies
To ALL recruitment agencies: NCR only accepts resumes from agencies on the NCR preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR employees, or any NCR facility. NCR is not responsible for any fees or charges associated with unsolicited resumes.